For owner-operated rentals

Skip the property manager. Keep the rent.

Stayward is the AI that handles your rental maintenance end-to-end — from a tenant text or a guest message all the way to vendor invoice and warranty follow-up. Built for solo landlords and Airbnb hosts who'd rather not pay 8–25% of their rent to someone else.

Beta opens Summer 2026 12-minute setup No credit card
412 owner-operators on the waitlist
$1,140 avg annual PM fee per door
3 minutes of attention per ticket — target
The bind

You're stuck between two bad options. We're building the third one.

Long-term landlord

You self-manage 5–25 units

You pay 8–12% of rent to a property manager — plus repair markups and leasing fees — or you burn evenings handling tenant texts, vendor calls, and Venmo receipts.

  • Tenants text your personal cell. Nothing is structured or auditable.
  • The same handyman every time. No comparison quotes. No insurance check.
  • 60%+ of issues are self-fixable — but you pay a tech anyway.
  • Habitability SLAs you've never read are real legal exposure.
Short-term host

You operate 1–10 Airbnbs

You pay 20–30% of nightly revenue to a co-host or short-term PM — or scramble mid-stay to dodge a bad review with a phone in one hand and a dinner fork in the other.

  • Hours, not days, before a 1-star review locks in.
  • A cleaner no-show on a same-day flip is a Tier-1 catastrophe.
  • Tools chaos: PMS, group SMS to cleaners, lockbox notes.
  • You usually don't live nearby. Coordinating at distance is brutal.
Owner-operators don't want a property manager. They want what a property manager does — done by software, supervised by them.
What Stayward is

An AI property manager — that works for you, not a PM company.

Stayward replaces the entire reactive maintenance loop with a supervised AI agent. Tenants and guests reach it through the channel they already use. You approve the consequential decisions with one tap. We do the rest.

LTR + STR

Dual-mode by design

The same engine handles a 14-day cosmetic ticket on a long-term lease and a 4-hour mid-stay emergency on Airbnb. SLAs, playbooks, and integrations switch automatically by mode.

B2C — not B2B2C

Direct to you

Every other AI maintenance product sells to property management companies. We don't. We're built and priced for the owner who would have hired one.

Trust by design

Supervised, not autonomous

The AI plans, drafts, proposes. Spending money, dispatching a vendor, and anything irreversible always passes through deterministic guardrails and your one-tap approval.

How it works

From tenant text to vendor invoice — one supervised loop.

The longer version is in our product spec. The short version takes about forty seconds.

1

They report

Tenant texts the property number. Guest messages on Airbnb. Sensor fires. Stayward listens on every channel and opens a structured ticket.

SMS · WhatsApp · Voice · Airbnb · VRBO · Email · App
2

AI triages & tries to fix

Multimodal AI grades photos and walks the occupant through RAG-grounded steps from the actual unit's manuals. Resolves an estimated 40–50% of issues without dispatching anyone.

Vision grading · Manuals + history · Safety guardrails
3

Sourcing & your approval

If a vendor is needed, Stayward sends a structured RFQ to vetted local pros, ranks the quotes with explainable scoring, and gives you one recommendation to approve.

3+ quotes · Insurance verified · Face ID approve
4

Execute and close

Booking, access codes, day-of reminders, on-site check-in, post-fix verification with the occupant, payout, invoice filed, warranty window opened — all automatic.

Stripe payout · QuickBooks sync · Audit log
Built for

Owners who want their evenings back.

Stayward is sized and priced for portfolios you can hold in your head — and your bank account.

Solo landlords You hold 5 to 25 long-term units. You used to manage it on text. You don't want to give a property manager 8% of every rent check.
Airbnb / VRBO hosts You operate 1 to 10 short-term listings. You moonlight as a host while keeping a W-2. A bad review costs you weeks of bookings.
Mixed-portfolio owners You have a couple of long-term units and a vacation rental on the side. Today, nothing handles both. Stayward does.
Pricing

A subscription that's invisible next to the 8% you keep.

Per door / per listing — not per ticket, not per repair, not a take-rate on your vendors. First 100 beta customers get the Pro tier free for 6 months.

Starter

$19/door / mo

For 1–5 doors or listings

  • Multi-channel intake (SMS, WhatsApp, voice, email)
  • AI self-resolution playbooks
  • Vendor marketplace access
  • Manual landlord approval
  • Basic reporting

Pro + Concierge

$60/door / mo

For hands-off owners

  • Everything in Pro
  • 24/7 human ops backstop
  • White-glove onboarding
  • Quarterly portfolio review
  • Dedicated phone line per property

Final pricing locks at GA. Beta customers keep their early-access pricing for 24 months. No credit card to join the waitlist.

Common questions

Quick answers.

How is this different from a property management software like AppFolio or DoorLoop?
Those are tools for property management companies — they help a PM with 200 doors run their business. Stayward is built for the owner who would have hired a PM but doesn't want to. We replace the work, not the spreadsheet.
How is this different from MagicDoor, Latchel, Mezo, Trellis, or Boom?
All of those sell B2B to property management companies (in the case of Trellis and Boom: to short-term rental PMs). Their unit economics require customers with 10–50+ doors. We sell direct to the owner with 1–25 units or 1–10 listings — at a price the owner can choose.
Will the AI ever spend my money or dispatch a vendor without my approval?
Not unless you tell it to. By default every spend over a threshold you set (e.g., $250) requires your one-tap approval. Below that, the AI can act on standing rules you configure — e.g., "auto-order replacement HVAC filters under $25." Every action is logged, attributable, and reversible.
What happens when the AI doesn't know?
Two escape hatches are always visible to the occupant: "this isn't working — get a technician" and "talk to a human." The first triggers vendor sourcing; the second hands off to PropertyAI ops (or you directly, if you prefer). The AI never pretends to be human.
Do you require my tenants or guests to install an app?
No. Most tenants will only ever experience Stayward through SMS, WhatsApp, or voice on a per-property phone number. STR guests interact through Airbnb / VRBO / Hospitable directly — we read those inboxes via API and reply in the existing thread so the guest never has to switch channels.
When can I use it?
Mixed-mode (LTR + STR) beta opens Summer 2026 in three sun-belt and coastal markets. The waitlist is the front door. Join it below and we'll reach out as your market and portfolio shape come up.
Be one of the first 100

Skip the PM. Skip the line.

We're hand-curating the first 100 owners onto Stayward — 25 long-term landlords and 15 short-term hosts in our beta cohort, then opening to the rest of the waitlist in waves.

  • Free during beta · Pro pricing locked for 24 months after
  • White-glove onboarding from our team
  • Direct line to the founders during beta
  • Your feedback shapes the product

No spam, no marketing emails. We'll reach out only when we have something specific for you.
You're in.
Watch your inbox — we'll be in touch as your market and portfolio shape come up. In the meantime, reply to that first message and tell us anything you want us to know.